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Managing a Customer's Preferences
Managing a Customer's Preferences
Written by Matt Panton
Updated over a week ago

There are 4 basic preferences that you can set for each customer:

1. Laundry Shirt Starch

What starch the customer wants applied to all of his Laundry Shirts.

  • None

  • Light

  • Medium

  • Heavy

2. Items to Fold

What garments the customer wants folded everytime.

  • Shirts

  • Polos

  • Sweaters

  • Sheets/Linens

3. Crease Pants

If the customer would like their pants creased.

  • As needed by garment

  • Never

  • Always

4. Damages

If the customer brings in a damaged garment, this allows the employee to move to the next appropriate step rather than waiting on the customer's reply

  • Contact before repair

  • Never repair my clothing

  • always repair, don't ask

1. Head to the customer's account, click on their name, and select the Preferences tab on the top.


2. After you've made the correct adjustments, remember to hit save!

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