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How to Transfer items between accounts
How to Transfer items between accounts
M
Written by Matt Panton
Updated this week

When an item has been wrongly assigned to an account, use the following steps to transfer it to the correct account.

1. Create a New Order in account #1 (where items were wrongly assigned), add the item(s) that needs to be transferred, and click the Transfer button in the Order Details section

2. Search for the Name of the account you are transferring to and click Enter. A list of customers matching your search will display, select the right account and confirm

3. Click the "Open Account" button


โ€‹*If the item(s) is actually in the store and you want that order to process, then just follow the usual protocol. If you simply want to put it into the correct account's wardrobe, you should,

1. Remove the item(s) from the order by clicking on the item and then clicking the Remove button.

2. Once you have deleted the item(s), open the Order Details by clicking on the order bar and delete the order by clicking on the Delete button. The items will now be permanently assigned to this account.

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