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How to set up a Hotel Group Billing Account
How to set up a Hotel Group Billing Account
M
Written by Matt Panton
Updated this week

Follow these steps to create a new hotel account with a singular billing entity.

1. Create a new customer.

1_Create_Customer.png

2. Once created, click the name of the customer and under "Payment Settings" select the statement option. You'll most likely want the "Include order details on invoices" setting on. After you're finished click "Save"

2_Set_Customer_to_Statement.png

3. Click on the Customer's Name again and go to the Admin Tab and set up the account as a Master Billing account. Check the "Automatically deliver subs on master's delivery stop" so that all the hotel employees/divisions get delivered via the master account. Once done click "Save"

3_Admin_Settings.png

4. If the hotel is going to be on a route, open the customer again and select the "Route" tab. Then select the delivery type and the delivery route and check "Master Account" at the bottom and then save.

4_Route_Settings.png

5. Create a new account for the guests and assign the account to the correct hotel group.

5_Create_Guest_Account.png

6. If your due dates are different for the guest and employee accounts add the guest account to the proper guest route.

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7. For all other accounts you just need to add them to the proper hotel group for the delivery and billing to be correct.

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