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How to Edit an Individual Account's Settings
How to Edit an Individual Account's Settings
M
Written by Matt Panton
Updated over 2 weeks ago

This guide will go over how to change attributes/settings for a specific customer.

Profile Information

If you click the a customer's name you'll be to edit the following:

  • Personal Information: Name, Email, Cell Phone, Addresses, Payment Settings

Preferences

When clicking the Preferences Tab you can configure what preferences the customer should have.

Route & Delivery

The Route Tab will let you:

  • Add/Remove a Delivery Type for a customer

  • Set which route the customer will be on

  • Set the Delivery Location: Back porch, Garage, Etc

  • A Door Code

  • Apply a route hold to an account

  • Add Customer Delivery Instructions

The Delivery Tab will let you:

  • See all previous stop history

  • Create a one time Pickup/Delivery

Prices

The Prices Tab will let you:

  • Assign a customer a pricelist

  • Adjust the prices for Items/Special Cares/Alterations for this specific customer(this will override the prices from the base Price List)

Admin

The Admin tab will let you:

  • Change the account type

  • Apply a discount

  • Change the agent

  • Make the customer tax exempt

  • Toggle Upcharges

  • Add a linked account

  • Change the group type

  • Assign all customer on a specific agent to this account(if group account)

  • Give discounts to subs of the group

  • Separate the sales agent for the group

  • Automatically deliver subs to this master accounts stop

Settings

The settings tab allows you to change settings related to the company/production and a variety of other settings. These settings match the ones you can find in "System Settings"

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