With SMRT you never have to worry about processing payments again. Of the 3 payment settings a customer can have, Autopay is by far the most desirable. The owner doesn't have to worry about manually processing cards, the CSRs can focus on giving great customer service, and the customer can simply walk in, get their clothes, and walk out.
How does Autopay work? Whenever an order for a customer with a card on file becomes Ready, meaning it's racked at the store they're going to pick up from or be delivered from, their card is automatically charged. If they have multiple orders with the same due date, Autopay will not trigger until all their orders are Ready.
While Autopay running when the order is racked is the most common. We also have a variety of other Autopay options.
Charge card same day order ready.
Pay when racked or returned.
Pay one day after order has been racked or returned.
Pay on day of return to customer.
Batch orders and pay them on the 15th and the end of every month.
Batch orders and pay them on the 9th and the 24th of every month.
Batch orders and pay them monthly, on the end of every month.
Batch orders and pay them weekly, every sunday.
If a customer's card is declined they will automatically get an email informing them of the decline. The email will include a link to their online account where they can add a new card, or update their existing card and make the payment.
