Depending on the status of an order, the steps to remove/delete an order will vary.

For orders in the 'Assembled' or 'Ready' status, follow all steps outlined below.

For orders in the 'Undetailed' or 'Processing' status, jump to step 2.

1. Reset The Order

- Confirm that the order has not been paid.

- Click the red 'Reset' button in the order heading.

- Confirm that you would like to reset the order.

2. Remove Items

- Click on each item and click the 'Remove' button.

- Confirm that you would like to remove the item.

*Do this for all of the items on the order.*

3. Delete Order

- Once all items have been removed from the order, a 'Delete' button will appear.

- Click on the 'Delete' button to confirm that you would like to permanently delete the order from the customers account.

*For Wash & Fold and Import orders in the 'Ready' status, click the 'Reset' button, then click the 'Delete' button. The same prompts as above will populate.

*For Wash & Fold orders in the 'Processing' status, click the 'Delete' button and follow the same prompts as above.