There are multiple ways that a customer can pay for their order in SMRT. The most common include cash payment, check payment, and credit card payment. When an employee is on the payment screen, the options specific to your business are listed on the right hand side of the screen.

For a credit card payment through the Stripe Terminal, which is often the default selection on the payment screen, confirm the amount to be paid with the customer and select the 'Pay' button. After the 'Pay' button has been selected the customer will be prompted to tap, swipe, or insert their card into the Stripe Terminal.

If you are not using our integrated payment system, Stripe, and a customer wants to pay with a credit card, select the 'Card Offline' option (often the default selection on the payment screen), have the customer run their credit card on the external terminal and then click the 'Pay' button so SMRT will have a record that a payment has been taken.

For a check payment, confirm the amount due with the customer, select the 'Check' button, enter the check number (this is optional but recommended), then click the 'Pay' button.

For a cash payment, confirm the amount due with the customer, select the 'Cash' button, use the mouse or the keyboard to enter the amount of cash taken from the customer, then click the 'Pay' button.

*After payment has been taken, there will be a pop up screen where the employee can select a receipt type. The options for receipts include 'Print' (this will print a receipt for the customer), 'Close' (no receipt will print or be sent to the customer), 'Text Receipt' (this will text a receipt to the customer), and 'Email Receipt' (this will email the receipt to the customer). The options for text and email are only available if the customer has the necessary information in their profile.