Creating an Order
Written by Matt Panton
Updated over a week ago

This guide details the steps to create an order for a customer.

1. Enter the customer's name, phone number, email, or address in the search box and select the correct customer from the auto-suggested list.

2. Click the + Order button.

3. Enter the number of pieces that the customer dropped off and click create.

4. After creating the order, two drop tickets will print. One is for the customer and the other is for you to put with the clothes.

5. There will now be an order in the customer's Clothes Tracker.

If you have another customer waiting to drop off cleaning, repeat these steps for that customer. All progress is saved in SMRT so you are able to come back to the first order you started and continue detailing.

Click here for a guide on detailing items.

Click here for a guide on doing a pickup and taking payment.

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