Voiding Store Credit

To void/cancel store credit given to a customer, follow these steps:

 

IF CREDITS HAVE NOT BEEN USED

1. Go to the Payment tab in the customer's account and locate the transaction row corresponding to the credit added. 

 Void_Credit.png

 

2. Click the Void button at the end of the transaction row. 

 Void_Credit_2.png

 

3. Confirm you want to Void credits added. 

 Void_Credit_3.png

 

4. The screen will refresh and the balances will reflect the change.

 Void_Credit_4.png

 

 

 

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