Delivering to a Locker

This guide explains what do to when using a phone or table to deliver to a locker.

 

1. Find an empty locker to put the customer's clothes in.

2. Go to the Racking function of the SMRT App.

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3. Scan the barcode inside the locker.

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4. Scan the tickets for the clothes you are putting in the locker. This will trigger the system to automatically send a text or email (depending on their preference) to the customer.

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5. Go back to the route you are running in the delivery app.

6. Open the stop for the customer you just put in a locker.

7. Scan all the tickets you are putting in the locker again to mark them delivered.

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8. Tap the Contact Customer icon, tap Call Customer to see their phone number.

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9. Lock the locker using the last 4 digits of the customer's phone number as the combination. They will have already received a message telling them this is their combination.

10. Tap Done and repeat these steps for each locker customer.

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