Managing a Customer's Preferences

There are 4 basic preferences that you can set for each customer:

1. Laundry Shirt Starch

What starch the customer wants applied to all of his Laundry Shirts.

  • None
  • Light
  • Medium
  • Heavy

2. Items to Fold

What garments the customer wants folded everytime.

  • Shirts
  • Polos
  • Sweaters
  • Sheets/Linens

3. Crease Pants

If the customer would like their pants creased.

  • As needed by garment
  • Never
  • Always

4. Damages

If the customer brings in a damaged garment, this allows the employee to move to the next appropriate step rather than waiting on the customer's reply

  • Contact before repair
  • Never repair my clothing
  • always repair, don't ask

1. Head to the customer's account, click on their name, and select the Preferences tab on the top.

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2. After you've made the correct adjustments, remember to hit save!

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