Learning Center
Where SMRT users can find step by step written tutorials on how to maximize the use of the app.
An Overview of the Promotion System
Examples of some common promotions
Promotion Example: Get shirts for $1 off and pants for $2 off
Promotion Example: Bring in 3 blouses, get the third for free
Promotion Example: Get first 2 sets of 5 t-shirts for $2.99, get each additional set for $0.99
Promotion Example: Bring in 2 jackets, get 5 blouses for $10
Promotion Example: Bring in 3 blouses, get each for $2 off, bring in 10 or more, get each for $3 off instead
Promotion Example: Bring in at least 5 pair of pants, get each pair for $2.99
Promotion Example: Spend $30 and get 20% off all dry cleaning (up to $20)
Promotion Example: Each set of 2 pillow cases and 1 blanket for $20
Promotion Example: 10% off all pants on Fridays
A Detailed Explanation of all Promotion Options
How to Change the Agent of an Order
How to Reprint An Order Receipt
How to reprint an Assembly Ticket
How to Disable an Employee
How to Create a Wash-N-Fold Order
Managing a Customer's Preferences
How to add a Card on File
How to make an Item Press only
Holding Item For Cleaning Approval
How to Delete/Disable a Customer's Account
Found in Pockets - Envelope
How to Transfer items between accounts
How to Add a Note / Issue
How to Make an Item Assemble Solo
How to Transfer an Order
Agents Explained
How to Close the Cash Box
How to Open the Cash Box
How to do Inventory
How to setup a Route Hold for a Customer
Delivery Pickup Reminder Messaging
Registering a Twilio Phone Number for 10DLC A2P
How to configure Rewards
Special Care / Upcharge Pricelist Overview
Understanding Due Dates in SMRT
How to create a Special Care Folder
How to Create a Manual Communication Template
Gift Cards: Setup & Use
How to assign a store Reports / Tag
How to add a KPI/Tag to an Employee
Balancing Cash Drawers
Accounts Receivable Page Explained
How to link accounts/wardrobes
How to Assign a password to an Employee
How to enable an inactive employee
How to set up a Hotel Group Billing Account
How to give Custom Pricing For An Account
How To E-Mail or Text a receipt
How To Create An Employee
Enabling Name & Room Number Fields
How to Edit an Individual Account's Settings
How to Check if Existing Storage Barcodes Will Work with SMRT
How to Create Locker Locations
Turning Mobile Hotspot On
Types of Group Accounts
How to set up a Group Billing Account
Employee Levels Explained
How to Create and Maintain Storage Orders in SMRT
How to Manually Create & Send a Statement
How to make a customer Tax Exempt
How to Add Store Credit to an Account
How to Update a Credit Card On File
How to Void Store Credit
Credit Card Payment Error Codes
How to add a Discount/Coupon/Promotion To An Order
How Autopay Works
How Customer Claims work
How to prepay an order
How Customer Refunds Work
Mobile Payment - Virtual Card Numbers